An AI front desk for your practice.
For physio, chiro, massage, counselling and other allied health practices in the GTA. It answers while you're with a patient, books new patients, and fills cancelled slots. It works with the booking software you already use.
New patient · physio
Lower back pain after a fall. Sam T. · (416) 555-0136 · Direct billing with Manulife · Prefers Saturday mornings
Booked Sat 9:30 am with Dr. Lee ›
You're booked with Dr. Lee on Saturday at 9:30 am. Reply C to cancel or R to reschedule.
The calls your front desk can't get to.
Between sessions, at lunch, after 6 and all weekend. Each one handled the way your front desk would.
New patients
Takes their name, contact, reason for visit in their own words, preferred practitioner and time, and how they'll pay. Then books them, or sends you the request.
Rebooking and cancellations
Moves appointments to open slots and offers a cancelled slot to patients on your waitlist, so the hour isn't lost.
Direct billing and insurance
Answers which insurers you direct bill, what a session costs, and whether a doctor's referral is needed, from your own answers.
The right practitioner
Routes by service, language and practitioner, and knows who is taking new patients this month.
Hours, parking, directions
The questions that fill your voicemail, answered on the spot, any hour.
Reminders and no-shows
Text reminders before visits and a call or text to rebook anyone who missed one (Clinic and Multi-clinic plans).
Plans for practices.
Monthly prices in CAD, plus HST. One-time setup covers connecting your booking software and testing with your real schedule.
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Start as a practitioner
Practitioner
For a solo practitioner
$299/mo
$499 setup · 300 calls
- Answers every call 24/7 in your practice name
- New-patient intake, texted and emailed to you
- Books from your calendar, or sends you a request to confirm
- Answers rates, direct billing and directions
- Rings you first, AI if you're in session
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Start as a clinic
Clinic
For clinics with up to 8 practitioners
$599/mo
$2,500 setup · 600 calls · 1 location
- Everything in Practitioner
- Books directly in Jane, Cliniko or Owl Practice where your software allows it
- Routes by practitioner and service
- Offers cancelled slots to your waitlist
- Text reminders and no-show rebooking
- Monthly tuning from real calls
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Talk about Multi-clinic
Multi-clinic
For groups with several locations
$1,000/mo
$6,000 setup · unlimited calls (fair use)
- Everything in Clinic, for every location
- Outbound calls for recalls and lapsed patients
- Practice software plus CRM, Zapier or API integration
- English, French and Spanish
- Call recordings, lead log and dashboard
- Monthly review with your account manager
Works with your booking software.
We connect to the tools practices in Ontario use most. Some allow the AI to book directly; others send your front desk a booking request by text to confirm. We tell you which on the first call, before you pay anything.
- Jane
- Cliniko
- Owl Practice
- SimplePractice
- Noterro
- ClinicSense
- Practice Better
- Google Calendar
- Outlook
- Calendly
- Zapier
Health details stay off the phone.
Your receptionist is built to collect only what is needed to book: name, contact details, the reason for the visit in the patient's own words, and how they'll pay. It does not ask for diagnoses, history or clinical notes, and it says so if a caller starts to share them.
Call summaries go only to the people you choose. Ask us on the first call about where data is stored and how it fits your obligations under Ontario's PHIPA, and we'll walk you through it before anything goes live.
- Only booking details collected
- Crisis callers given 911 and 988 straight away
- You choose who receives summaries
- Recordings off unless you turn them on
- A written call flow you approve before launch
Questions from practices.
Can an AI receptionist book into Jane App?
It depends on your Jane plan and settings. Where direct booking is available, the AI books the open slot. Where it isn't, the AI takes the request, texts it to your front desk, and you confirm the time with the patient by text. We check your setup on the first call.
What does it cost for a solo therapist?
The Practitioner plan is $299 a month plus a $499 one-time setup, for up to 300 calls. If you only need calls answered and messages texted to you, the $129 Solo plan also works for a practice.
What happens if someone calls in crisis?
The AI is set up to recognise a crisis, tell the caller to call 911 or 988 right away, and alert you immediately. It never tries to counsel anyone.
Will patients know it's not a person?
It speaks in your practice's name and says it's the virtual receptionist if asked. Patients mostly care that someone answered and booked them.
Stop missing calls this week.
Leave your number. Ivan calls you back the same business day, hears how your calls run now, and tells you which plan fits. No card, no contract to sign on the call.
Rather talk now? Call (289) 268-7607 and our AI receptionist will take your details, the same way it would for your customers.
Got it.
We'll call within one business day.